FAQs
Has my order shipped?
Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
Who can use this site?
Please note that this website is for use by Savanna employees. It is not for use by the general public.
How long will it take to receive my order?
2-3 Weeks
Can I still phone or email my order?
Yes, please contact websites@fipromo.com to email you order.
Can I return or exchange product?
Yes, returns and/or exchanges are accepted within 30 days of date of
purchase. Click “Return Policy” on the bottom of the page for complete
procedures and limitations.